Risk Disclosure
(For customers who register to use online trading service at VFS)
1. Nhat Viet Securities Joint Stock Company (VFS) provides online trading services to customers, on the basis of Decision No. 930/QD-UBCK dated October 29, 2018 of the State Securities Commission on Job: Approving the securities company’s registration to provide online trading.
2. Advantages of this quest:
– Create favorable conditions for placing orders of investors;
– Ensure accuracy and speed in the order placement process;
– Increase the speed of order transmission to investors;
– Minimizing risks, avoiding errors for the Securities Company in the process of placing orders.
– Actively execute trades, improvise quickly with market movements.
3.Risks that customers may encounter during online transactions:
a. Risks due to objective failures of information systems
Technical errors of hardware and software systems that may occur due to floods, fires, natural disasters, electrical short, physical damage: Currently, all trading systems have a backup system, if problems occur Otherwise, the system may be down for a few minutes to switch over to the backup system.
The risk of downtime of the network system due to transmission errors, causing trading orders to be suspended, stopped, delayed or have data errors.
Computers can be infected with viruses that stop information exchange activities in the computer network.
The identification of organizations or investors may be inaccurate, errors, and security errors may occur.
The stock price list and other securities information may contain errors or misrepresentations.
b. The risks of the attack of the bad guy (Hacker): The online trading system can be attacked by bad guys in many different forms, by different objects. Threats can occur from inside or outside (via the internet environment). Attackers can be professional and amateur hackers. Attacks can occur in several forms such as: Probe attack (exploit vulnerabilities on the system), access attack (illegally accessing and modifying data), attack DoS denial of service (the purpose of exhausting network resources such as memory, bandwidth, etc., making the system unable to serve)
c. Risks from customers: The lack of caution and understanding of customers, who use the service about risks and forms of fraud, to steal information on the Internet environment, leading to disclosure/loss Username, login password, registered phone number, or other user authentication device such as Token card, Token key. Common types of scams are Phishing, Pharming, Trojan, Spyware… to steal important information of users.
3. We are not responsible for risks and damages caused by the above objective reasons, or because customers reveal access passwords, transaction passwords, lost access authentication devices. . In case you discover that someone is not authorized to use your password to access and place your order, please immediately notify VFS via hotline: (+84-28) 6255 6586 to suspend the transaction only and take timely measures.
4. We are committed to providing our customers with the best service and minimizing technical risks. Sincerely thank customers for trusting to choose online trading service at Nhat Viet Securities Joint Stock Company
